The Hilton New York Times Square ( is looking for a temporary Guest Service Agent to join our front office team.
Our stylish 478-room hotel is in Times Square, steps from restaurants, shops, and Broadway theaters. Central Park, Radio City Music Hall, Rockefeller Center, and Grand Central Station are within one mile. Our Outdoor Terrace overlooks the heart of the city. Our restaurant also offers iconic NYC views.
The ideal candidate will have 2-3 years of Guest Service or Front Office experience and experience with OnQ.
Shift Pattern: Full availability needed including overnights, weekends, and holidays
Pay Range : $30.23 - $40.31 / hour
What are the benefits of working for Hilton?
It’s a fantastic time to join Hilton! Great Place to Work and Fortune ( Hilton the #1 Best Big Companies to work for!
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
*This information is a highlight of the major benefits offered. Wages, retirement, and paid time off benefits are specific to your location and position.
What will I be doing?
As a Guest Service Agent, you would be responsible for checking guests in and out of the hotel.
Specifically, you would be responsible for performing the following tasks to the highest standards:
#LI-LG1
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
H ospitality - We're passionate about delivering exceptional guest experiences.
I ntegrity - We do the right thing, all the time.
L eadership - We're leaders in our industry and in our communities.
T eamwork - We're team players in everything we do.
O wnership - We're the owners of our actions and decisions.
N ow - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
Job: Guest Services, Operations, and Front Office
Title: Guest Service Agent (Temporary) - Hilton New York Times Square
Location: null
Requisition ID: HOT0B57B
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