Job Description

Job Category: Loan Servicing
Requisition Number: DATAE001774
Posted: September 13, 2024
Full-Time
Jacksonville, FL 32224, USA

Job Details

Description

Triad Financial Services is a dynamic and innovative company dedicated to being the leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Processing Associate to join our growing team.

Essential Functions:

• Communicate with parties to the transaction to update them on loan status
• Process applications in accordance with all client and regulatory requirements
• Evaluate credit worthiness by processing loan applications and documentation.
• Assign work to other Indexing Associates and Data Entry Associates as needed
• Operate in accordance with all laws and regulations to meet lending compliance guidelines
• Fully cross-trained with Originations Indexing Department to assist with assignments when volume requires assistance
• Handle overflow call volume from Originations Customer Care Department
• Achieve company performance goals.
• Consistently represent the company in a positive and professional manner.
• Business writing experience
• Ensure credit denials are processed and sent in a timely manor
• Provide consistent updated to management team regarding assignment statuses
• Assorted other duties as requested by management

Minimum Qualifications:

• Experience: 1-2 years’ customer service in the finance/mortgage industry
• In-depth knowledge of loan origination processes and procedures
• Skills: Encompass (preferred), MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Must be responsible and reliable
• High school diploma or GED required

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Opportunities for professional development and advancement
• Friendly and collaborative work environment

If you are a reliable and detail-oriented individual looking to contribute to a dynamic team, we encourage you to apply for this position.

Salary: $23.00 to $24.00

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Job Tags

Holiday work, Full time, Worldwide,

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